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SUSPENSION SERVICE PROGRAMS

Three years ago SR SUNTOUR started a project whose target was to include highly skilled sponsored athletes into all stages of the development process of new products. The WERX program was launched then as a long term project to improve the quality, function and performance of its products. SR SUNTOUR North America has expanded this idea with a full menu of service options to keep your SR SUNTOUR products performing at their best.

Call us at 1-855-205-BIKE to discuss service options and to receive your Return Material Authorization (RMA) number.

BASIC SERVICE

$49.99

  • Clean and inspect fork for wear/damage
  • Lubricate wipers
  • Torque check on safety fasteners
  • Check controls for proper functions

DELUXE SERVICE

$89.99

  • Clean and inspect fork for wear/damage
  • Torque check on safety fasteners
  • Check controls for proper functions

WERX SERVICE

$179.99*

  • Clean and inspect fork for wear/damage
  • Torque check on safety fasteners
  • Check controls for proper functions
  • Replace worn/damaged small parts, i.e. controls, wipers, slider sleeves
  • Lower casting service and lubrication

* WERX Package services qualify for 35% off regular priced upgrade options or any parts that are no longer serviceable. All forks sent in for service receive a 60 day service guarantee.

SERVICE INTERVALS MAINTENANCE SCHEDULE

Coil Spring Forks

After Each Ride Every 25 Hours* Every 50 Hours* Every 100 Hours*
Clean stanchion tubes and dust wipers
Inspect stanchion tubes for wear
Check fixing bolts and skewer for proper torque
Clean fork with light soapy water and wipe dry
Check preload adjustment and sag
Inspect dropout thickness
Oil wipers with teflon lubrication
Slider sleeve and wiper lubrication
Disassemble and rebuild

AIR SPRING FORKS

After Each Ride Every 25 Hours* Every 50 Hours* Every 100 Hours*
Clean stanchion tubes and dust wipers
Inspect stanchion tubes for wear
Check fixing bolts and skewer for proper torque
Clean fork with light soapy water and wipe dry
Check air pressure and SAG
Inspect dropout thickness
Oil wipers with teflon lubrication
Lower casting lubrication
Change 80W oil in air chamber
Service sealed cartridge
Disassemble and rebuild
* Service schedules are recommendations only and can vary for each rider depending on terrain and conditions.

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